I proudly sent a photo of my Convoy T6 to my friend, who is a fellow enthusiast, and he was like 'Dude, that's not a T6'.
I checked my order, and yes, they sent me the wrong light. Looks like a T3.
I guess this explains why my 'pocket thrower' doesn't have much in the way of throw.
I emailed them last Thursday, but I have not received a reply. I have read that they have excellent customer service, so I am a bit disappointed, especially as I have spent quite a lot of money with them recently.
Is it normal for them to take a long time to reply, or am I being ignored?
by ThePenultimateNinja
3 Comments
That is not normal.
Maybe your mail was detected as spam.
Try again with admin at convoylight dot com or use the whatsapp contact data (if you use such apps).
[https://convoylight.com/pages/Contact-Us?prefetch_cache=1](https://convoylight.com/pages/Contact-Us?prefetch_cache=1)
That’s a sweet light. My favorite 14500 host by convoy.
Yeah, 100% not like Simon. The email must have gone astray somehow. Try emailing him at the address u/Wormminator has given.