I recently purchased a Sofirn ST2 from their official website, but ran into an issue right out of the box.
The flashlight wouldn’t power on at all. When I plugged it in for charging, the LED indicator kept blinking red and green continuously, which didn’t seem normal.
I reached out to Sofirn support over email, and they responded pretty quickly. They suggested:
- Loosening the two screws at the end of the tailcap
- Then tightening them again
I tried that, but it didn’t fix the issue. I also:
- Opened the tailcap completely
- Cleaned the battery terminals
Still no luck — same behavior.
On the positive side, their support team was responsive and helpful throughout. Since the issue couldn’t be resolved, they promptly arranged for a new unit.
Just sharing my experience in case anyone else runs into the same problem
by choubey06
